Courses from Human Resources help you manage work and home-life issues.

Three free programs

Performance video
Bring a brown bag to this lunch-hour video, “Discussing Performance,” showing how to improve the quality of performance discussions between staff members and their managers. The video, for employees at all levels, teaches how to tackle contentious issues and how to work collaboratively.

- March 14, 12 p.m. to 1 p.m., 3624 Market Street, Suite 1B South

A Conversation with Jack Welch
Submit comments and questions to Jack Welch, CEO of General Electric Co., in this live satellite broadcast. First, he’ll talk about globalization and e-business in the modern corporation.

- March 19, 11 a.m. to 12:30 p.m., Class of 1962 Auditorium, John Morgan Building, 3620 Hamilton Walk

The Cornell Interactive Theatre Ensemble (CITE)
This interactive theatrical experience is designed to foster a respectful and productive diverse workplace. Choose a morning or afternoon session.

CITE is an award-winning group of professional actors and facilitators who, through a number of carefully scripted scenarios and follow-up dialogue with their audiences, explore sensitive workplace issues in a safe and open forum. More than sensitivity training, participants leave CITE presentations with a deeper understanding of the dynamics of problematic situations in the workplace and strategies for managing and preventing such problems.

- March 20, 9 to 11:30 a.m., Hall of Flags, Houston Hall, 3417 Spruce St.

- March 20, 2 to 4:30 p.m., Hall of Flags

For more information on these programs, call 215-898-3400 or visit www.hr.upenn.edu/learning. Registration required.

Personal approach

Manage yourself, your family and your work with the help of these HR Quality of Work Life courses.

The Juggling Act: Balancing Work and Family
Learn to deal with guilt and take care of yourself in this one-hour workshop. Bring lunch. An optional session for discussion and/or role playing is included.

- April 4

Stress Management
This one-hour workshop promises a less stressful life. Learn to cope and tune into your own signs and symptoms of stress.

- April 18

These QOWL classes meet from 11:30 a.m. to 1 p.m. in Room 223, Houston Hall. For more information about Quality of Work Life Programs, contact Orna Rosenthal (rosenthal@hr.upenn.edu or 215-898-5116); to register, visit www.hr.upenn.edu/quality/workshop.asp. Registration required.